Frequently Asked Questions
All answers to your questions about 67db in one place
Bonuses, withdrawals, cricket betting, casino, and responsible gaming — find clear and straightforward answers to any question you have about 67db right here.
We have organized the most frequently asked questions from 67db users into five categories. Every answer is written in plain language so both new and experienced players can put it to use directly. If you can't find the answer to your question here, contact us via our 24/7 live chat or email.
Withdrawal Questions
Yes, for security and fraud prevention, 67db only sends money to a mobile wallet that is opened in the name registered on your account. Whether you use bKash, Nagad, Rocket, or Upay, the name on the wallet must exactly match the name on your 67db account. Withdrawal requests to a wallet under a different name cannot be processed.
Sometimes withdrawals may be temporarily pending due to a verification process. This usually happens when account documentation is incomplete or there is a mismatch in wallet details. Contact us via live chat as soon as possible and the team will let you know the reason and help resolve it quickly.
Withdrawals at 67db are typically completed within 5 to 30 minutes. This speed applies to all methods — bKash, Nagad, Rocket, and Upay. During peak hours or if additional verification is needed, it may take a little longer, but that is rare.
The minimum withdrawal amount at 67db is ৳800. This limit is the same for every method — bKash, Nagad, Rocket, and Upay. Before making a withdrawal request, make sure your balance is at least this amount or more.
Responsible Gaming
67db offers both a cooling-off period (temporary break) and self-exclusion (long-term closure). A cooling-off period temporarily suspends account activity for a few days or weeks. Self-exclusion keeps the account closed for an extended period. To activate either option, contact the support team via live chat.
If you feel there is a problem, let our support team know first — they will help you set account limits or arrange a break. It is also helpful to talk to a family member or someone you trust, and to seek mental health support services available in the country. 67db always prioritizes responsible gaming and responds with empathy when support is needed.
Some warning signs to keep in mind: betting consistently beyond your budget, placing more bets to recover losses, hiding your gambling from family, neglecting daily responsibilities to gamble, and feeling financial strain. If you notice these, take a break and seek help.
67db strictly enforces a 21+ age limit. Only individuals aged 21 or older may open an account and play. Age is verified at registration, and additional identity documents may be requested in cases of doubt.
Yes, 67db offers the option to set deposit limits. You can decide how much you want to deposit on a daily, weekly, or monthly basis. To activate or change this limit, speak with the support team via live chat.
Bonuses & Offers
A wagering requirement is the total amount you need to bet before you can withdraw bonus funds. At 67db, it is calculated only on the bonus amount — the deposit amount is not included. Example: a ৳1,000 bonus with a 10x wagering requirement means you need to place a total of ৳10,000 in bets before the bonus funds can be withdrawn.
Yes, every bonus has a set expiry period. Generally, if the wagering requirement is not met within the specified time after the bonus is activated, the bonus is cancelled. The expiry is communicated at the time the offer is made — so read the terms and conditions carefully before accepting a bonus.
Yes, there is an option to cancel a bonus. However, keep in mind that cancelling a bonus also removes any winnings earned from that bonus. If you feel the bonus terms are not convenient for you, speak with support before using it and then make your decision.
Generally, slot games count fully toward the wagering requirement. Live casino and table games may count partially or differently depending on the bonus. The specific offer's terms and conditions clearly state how much each game contributes — it is important to read that before accepting a bonus.
Cricket Betting
At 67db, you can find many betting markets including Match Winner, Toss Winner, Innings Total Runs, First Wicket Fall Score, Top Batsman, Top Bowler, and Over/Under markets. In T20 matches, runs per over markets may also be available. As an example between any two teams — you can easily place a bet on the Match Winner market for a Bangladesh vs India match.
If a match is declared abandoned (No Result) due to rain or any other reason, bets are generally refunded. However, if a result is declared after a certain number of overs, that may be counted as the final result. Each series has its own betting rules, which should be read before placing a bet.
Decimal odds are straightforward — multiply the odds by your stake to get the total return. Say the odds are 2.50 and you bet ৳100; if you win, your total return is ৳250 (৳150 profit + ৳100 stake). The higher the odds, the lower the chance of winning but the bigger the reward.
Yes, this is called an Accumulator bet, or Acca. When you combine multiple selections together, if all results are correct, the odds multiply, making the potential reward much larger. Keep in mind, however, that if any single selection is wrong, the entire bet is lost.
Casino & Table Games
Roulette has a spinning wheel and a ball. Players bet on which number or color the ball will land on. Betting on red/black or odd/even numbers gives a smaller reward but a better chance of winning. Betting on a specific number gives a bigger reward but lower probability. European roulette has 37 slots in total, numbered 0 to 36.
Absolutely. The 67db live casino section works fully on a mobile browser — no separate app download is needed. The interface automatically adjusts to your screen size. A stable internet connection is recommended since live streaming uses bandwidth.
At 67db, different table games have different betting limits. Tables with lower limits for new players and higher limits for experienced players are both available. Before entering a game, checking the table information will show you the minimum and maximum bet amounts for that specific session.
In live dealer games, a real dealer runs the game from a studio via a live video stream. Players can see the dealer dealing cards or spinning the wheel on their screen. Bets are placed through a digital interface and results are calculated instantly. It provides an experience close to a real casino.
Baccarat has two hands — Player and Banker. Each hand is dealt two or three cards. The hand whose card total's last digit is closest to 9 wins. 10s and face cards carry a value of zero. Players can bet on any one of three outcomes: Player wins, Banker wins, or Tie.
Have more questions? We're always here
If you don't find the answer on this page, the 67db support team is by your side 24/7. Speak to us in Bengali or English — whichever you are comfortable with.
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Email us: [email protected]