How can I temporarily close my account?

For self-exclusion or a time-out, contact us via live chat or email us at support@67db.lat. Let us know how long you want to take a break — our team will action your request promptly.

67db — Safe Betting Platform

Our Commitment to Responsible Gaming

67db believes that entertainment is truly enjoyable only when it is safe and controlled. Our responsible gaming policy keeps you protected so that every moment remains enjoyable.

For ages 21+

Why Is Responsible Gaming Important?

Online betting and casino games, when enjoyed properly, can be a pleasant form of entertainment. But when they go out of control, they can cause personal, family, and financial problems. 67db always places the wellbeing of its users as the highest priority. We want you to stay protected, enjoy your entertainment, and get help in any situation.

Important Warning

Betting is for 21+ adults only.
Never treat betting as a source of income.
Avoid chasing losses by placing more bets.
Never play with borrowed money or money needed for essentials.
Do not bet when you are under stress or the influence of substances.

67db's Protection Tools

We have put these measures in place to keep your gaming experience safe.

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. This removes the risk of spending beyond your budget. The minimum deposit at 67db is just ৳200 — plan according to your means.

Self-Exclusion Feature

If you feel you need a break, use our self-exclusion option. Your account can be temporarily or permanently closed for a set period. Contact the support team and they will assist you immediately.

Time-Out Feature

Through the time-out feature, you can take a break ranging from 24 hours to several weeks. During the break you will not be able to carry out any betting or gaming activity, which helps you regain control.

Age Verification

To open an account at 67db you must be 21 years of age or older. We follow a strict verification process to prevent underage access.

24/7 Support Service

For any gaming-related concerns, contact us via live chat or email at [email protected]. Round-the-clock support is available in both Bengali and English.

Review Gaming History

Review your betting and gaming history regularly. If any unusual pattern appears, take action quickly. An aware player is a protected player.

Steps for Playing Safely

Set a Budget

Decide how much money you can spend before you start playing. Deposit only that amount and do not go beyond it.

Stick to Time Limits

Decide in advance how long you will play each day. Use an alarm or reminder so you do not go past the set time.

Take Breaks

Instead of playing for long stretches, take breaks in between. Use the time-out feature if needed, or let the support team know.

Get Help When There Is a Problem

Feeling like gaming is going out of control? Then do not delay — inform 67db's support team, or talk to a family member or someone you trust.

Recognising the Warning Signs

If any of the following signs appear, it means your gaming habit may be turning into a problem:

Feeling the urge to play more after a loss
Feeling restless or anxious when not betting
Hiding your gaming from family or friends
Betting with money needed for essentials or borrowed funds
Trying to stop playing but unable to
Gaming is affecting your work, studies, or relationships
Sacrificing sleep or mealtimes to play

Safe Gaming Habits

Play for entertainment only, not in expectation of profit
Remember that the chance of losing is just as real as the chance of winning
Avoid betting when under the influence of alcohol or anything else
Spend time on other hobbies and social activities as well
Take regular breaks and review your account balance

Our Policy Details

Age Verification Policy

To create an account at 67db you must be 21 years of age or older. Out of respect for the laws of Bangladesh and our ethical responsibilities, we take strict measures to protect minors. Accounts are verified in suspicious cases and may be temporarily suspended if necessary.

Deposit and Withdrawal Limits

The minimum deposit amount is ৳200 and the minimum withdrawal is ৳800. These limits protect you from uncontrolled spending. Secure transactions are ensured through bKash, Nagad, Rocket, and Upay.

Account Closure Process

If you wish to close your account permanently or temporarily, contact us via live chat or at [email protected]. Our team will fulfil this request quickly and without question. You can set the duration of self-exclusion yourself.

Data and Privacy Protection

67db uses SSL encryption to keep your personal and financial information secure. Your data is never sold or shared with third parties. To learn more about our privacy practices, see the Privacy Policy page.

Always Ready to Help

If you or someone close to you feels they may have a gambling problem, please do not hesitate to seek help. 67db's support team is available 24 hours a day, 7 days a week via live chat and email, ready to assist in Bengali and English.

[email protected]

Questions About Responsible Gaming

Find answers to common questions below.

To create an account and place bets at 67db, you must be 21 years of age or older. This is a fundamental condition of our responsible gaming policy and we strictly enforce it.

For self-exclusion or a time-out, contact us via live chat or email us at [email protected]. Let us know how long you want to take a break — our team will action your request promptly.

You can set a daily, weekly, or monthly deposit limit. To do so, contact our support team via live chat. Once a limit is set, it takes effect shortly and no deposits beyond that limit will be allowed.

Watch for these signs: chasing losses by placing more bets, feeling restless when not playing, hiding it from loved ones, playing with borrowed money or money needed for essentials, and repeatedly trying to stop but failing. If you experience any of these, seek help immediately.

67db's support team is available 24 hours a day, 7 days a week. You can reach us instantly via live chat, or send an email to [email protected]. Support is available in both Bengali and English.

For a temporary break, your account can be reactivated once the set period has passed. For permanent self-exclusion, a mandatory waiting period applies and the support team will review your request. Our goal is always to ensure your long-term wellbeing.

Enjoy Responsibly

Enjoy your time at 67db — safely, with a plan, and at your own pace. All our games and services are waiting for you.

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